For each Classroom Module, watch the videos then take a brief quiz to test your knowledge. Take the quiz as a group if you’re with other Trainees. It’s open book and you can come up with the answers together.
Time: This classroom session should take between 4 and 5 hours.
- Classroom Module 1: “Intro And Client Fulfillment Section 1-3 – )about 1hr 10 min)
- Watch: Intro and Client Fulfillment Section 1-3
- Take the Quiz: Classroom Module 1 Quiz
- Break?
- Classroom Module 2: Client Fulfillment Section 4 & Customer Service – (about 1 hour)
- Watch: CF 4 & Customer Service
- Take the Quiz: Classroom Module 2 Quiz
- Break?
- Classroom Module 3: Sales Training – (about 40 minutes)
- Watch: Sales Training
- Take Quiz: Classroom Module 3 Quiz
- Break?
- Classroom Module 4: Final Comments and Visual Training Schedule – (about 10 Minutes)
- Watch: Final Comments & What’s Next
- Break/Lunch?
- Demonstrations and next steps by Classroom Assistant – (about 30 Minutes)
- Demonstration: How to change a vacuum bag and basic maintenance.
- Demonstration: Receive a basic cleaning kit and uniform (show and tell)
- Ask: How are you feeling?
- Ask: Do you have any questions? Or suggestions for improving classroom training?
- Discuss: What to expect next.
